Shipping Policy
1. Processing Time:
- All orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
2. Shipping Rates:
- Shipping charges are calculated based on the weight of your order and your location.
- Free shipping is available for orders over a specified amount.
3. Shipping Methods:
- We offer the following shipping methods:
- Standard Delivery: Estimated delivery within 3-5 business days.
- Express Delivery: Guaranteed delivery within 1-2 business days.
4. Delivery Areas:
- We currently ship to addresses within the United Kingdom.
5. Order Tracking:
- Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
6. International Shipping:
- Unfortunately, we do not offer international shipping at this time.
7. Undeliverable Addresses:
- Please ensure that your shipping address is correct. We are not responsible for orders returned due to an incorrect or undeliverable address.
8. Delivery Issues:
- In the rare event of a delayed delivery, please contact our customer support team, and we will assist in resolving the issue.
9. Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery, additional shipping fees may apply for reshipment.
10. Customs and Import Taxes:
- Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs processes.
11. Shipping Partners:
- We work with reputable shipping partners to ensure reliable and timely deliveries.
12. Holiday Shipping:
- During peak seasons or holidays, there may be slight delays in processing and delivery times.
13. Contact Information:
- If you have any questions about our shipping policy, please contact our customer support team at customersupport@a2zretailer.com.
14. Policy Updates:
- This shipping policy is subject to change. Any updates will be posted on our website.